Privacy Policy

Chulo is a restaurant point-of-sale platform built for businesses in Nepal. This Privacy Policy explains how we handle information when you visit chulo’s marketing website, submit a contact form, or use Chulo products.

If you have questions, reach us through the Contact page. We will point you to the right person on sales or support.

Website and contact: when you send a message, we may collect your name, email, phone number, restaurant name, topic, and the content of your message.

Product use: if your restaurant uses Chulo, we process operational data needed to run the floor, such as orders, bills, menu items, table status, inventory, and staff accounts tied to your restaurant.

Technical data: like most websites, we may collect basic device and log information (for example browser type, approximate location from IP, and pages visited) to keep the site reliable and secure.

To reply to demos, onboarding, and support requests you send us.

To provide, maintain, and improve Chulo for restaurants that use the product.

To protect the service against abuse, debug issues, and meet legal obligations that apply in Nepal.

We do not sell your personal information.

We may share information with trusted service providers who help us host, email, or operate Chulo, only as needed for those services and under appropriate safeguards.

We may disclose information if required by law, or to protect the rights, safety, and security of Chulo, our customers, or the public.

We keep contact and product data only as long as needed for the purposes above, or as required by law and restaurant records practices.

We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

You may ask us to update or delete contact details you submitted, or request information about data we hold about you, subject to legal and operational limits.

Restaurant owners who use Chulo control much of their operational data inside the product. For account-level requests, contact us with the restaurant name and the email on the account.

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the website or Chulo after an update means you accept the revised policy.